Shipping Policy

Purely Hooked Golf

At Purely Hooked Golf, we take pride in delivering quality golf scorecards and apparel. We work to process and ship every order as quickly as possible so you can spend less time waiting and more time enjoying the game.

Below is everything you need to know about shipping your order.

Order Processing Times

Processing times vary depending on the products ordered.

Golf Scorecards

Our golf scorecards are professionally printed and carefully packaged before shipping. In-stock scorecard orders typically ship within 2 business days after an order is placed.

Apparel

Our apparel is made to order specifically for you. Production typically takes 2–7 business days before your order ships.

Please note that processing times do not include shipping transit times. Orders placed during weekends, holidays, or periods of high demand may require additional processing time.

Shipping Rates & Delivery Times

Shipping costs are calculated and displayed at checkout before your purchase is completed.

Delivery times depend on your location, the products ordered, and the shipping method available.

For U.S. apparel orders, standard shipping typically takes approximately 2–5 business days after production is complete. Scorecard delivery times depend on the selected shipping service and destination.

All delivery timeframes are estimates and are not guaranteed. Weather conditions, carrier delays, holidays, and other unforeseen circumstances may affect delivery.

Multiple Shipments

Because our scorecards and apparel are fulfilled separately, orders containing both product types may arrive in different packages and on different dates.

If your order arrives in multiple shipments, don't worry! Your remaining items may still be on their way.

When available, separate tracking information will be provided for each shipment.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Please allow some time for the carrier to update your tracking information after the shipping label is created.

Shipping Destinations

We ship to destinations supported by our available shipping services. Eligible shipping locations and applicable shipping costs will be displayed during checkout.

Some products may have shipping restrictions depending on the destination and fulfillment provider.

For international orders, applicable customs duties, import taxes, or other fees may be charged by the destination country. Any charges not collected at checkout are generally the customer's responsibility.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible. We will do our best to accommodate changes before the order ships, but modifications cannot be guaranteed once processing or production has begun.

Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address provided at checkout. We will discuss any such charges with you before reshipping.

Lost, Delayed, or Damaged Packages

We want every order to arrive safely and in great condition.

If your package is significantly delayed, missing, or arrives damaged, please contact us so we can help investigate and work toward a resolution.

For damaged items, please include your order number and clear photographs of the product and packaging.

If your tracking information shows that a package was delivered but you cannot locate it, we recommend checking nearby delivery areas and contacting the shipping carrier. Please also reach out to us if you need further assistance.

Questions About Your Order?

We're here to help!

If you have questions regarding shipping, delivery, or your order status, please reach out through our Contact Us page.

Thank you for supporting Purely Hooked Golf. We appreciate your business and look forward to being part of your next round!

Purely Hooked Golf — Driven by Passion.